Privacy Policy

Effective Date: January 1, 2026

Welcome to Breeze ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with Robert AI ("Services").

By using our website or Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

Name

Email address

Phone number

Company name

Business address

Billing information

Service requests

Customer communications

Appointment information

We may also automatically collect information such as:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referral sources

Cookies and similar technologies

AI Conversations

If you interact with Robert AI through voice, chat, text message, or other communication channels, those conversations may be recorded, transcribed, or analyzed for the purposes of:

Providing requested services

Improving AI performance

Quality assurance

Customer support

Business analytics

Training and refining our systems

By communicating with Robert AI, you acknowledge that these interactions may be processed electronically.

How We Use Information

We use collected information to:

Provide our Services

Answer inquiries

Schedule appointments

Process payments

Deliver customer support

Improve our platform

Personalize user experiences

Send important account notifications

Deliver requested marketing communications

Prevent fraud and abuse

Comply with legal obligations

CRM & Customer Data

Customers who use Breeze may store contact information, communications, appointments, and business records within our platform.

This information remains the property of our customers. Breeze processes this information solely to provide the requested services.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences

Improve website functionality

Analyze website traffic

Measure advertising performance

Enhance user experience

You may disable cookies through your browser settings, although certain features may no longer function properly.

Analytics

We may use third-party analytics providers to understand website traffic and improve our Services.

These providers may collect anonymous usage information including:

Device type

Browser

Geographic region

Session duration

Pages viewed

Click behavior

Communications

If you provide your contact information, you may receive:

Appointment confirmations

Service notifications

Product updates

Marketing emails

Promotional offers

SMS messages (where permitted)

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

SMS Communications

If you choose to receive text messages from Breeze, message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Consent to receive SMS messages is not required as a condition of purchasing any product or service.

Sharing Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our business, including:

Payment processors

Cloud hosting providers

CRM providers

AI providers

Communication platforms

Analytics providers

Customer support software

These providers are only permitted to use information as necessary to perform services on our behalf.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain information only as long as reasonably necessary to:

Provide our Services

Meet legal obligations

Resolve disputes

Enforce agreements

Improve our platform

Your Rights

Depending on your location, you may have rights regarding your personal information, including the ability to:

Access your information

Correct inaccurate information

Delete certain information

Request a copy of your data

Withdraw consent where applicable

Object to certain processing activities

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website and Services may integrate with third-party providers including:

Payment processors

Calendar software

Email providers

Telephone providers

AI platforms

CRM integrations

Marketing tools

These third parties maintain their own privacy policies, and Breeze is not responsible for their privacy practices.

Children's Privacy

Our Services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

International Users

If you access our Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time.

When changes are made, we will revise the Effective Date shown above.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Breeze

Email: [email protected]

Website: https://www.breeze-ai.co

United States